Who we are
Our website address is: https://kendikart.com. Powered by Bikendi Tech Solutions [BN7008001]
Effective Date: 20th April 2025
At Kendikart, your privacy is a top priority. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or interact with our multi-vendor marketplace.
1. Information We Collect
We may collect:
- Account Information: Name, email, address, phone number, password, etc.
- Vendor Information: Business name, store info, payment data (e.g., bank or wallet), tax ID.
- Order & Transaction Info: Purchase history, billing/shipping details.
- Device Info: IP address, browser type, usage data via cookies or analytics tools.
2. How We Use Your Data
We use your data to:
- Register user and vendor accounts
- Process orders and transactions
- Provide vendor payouts
- Respond to support requests
- Analyze and improve platform experience
- Notify users about important updates (with consent)
3. Data Sharing
We may share your data with:
- Vendors (to process orders)
- Payment processors (e.g., Paystack, Flutterwave)
- Logistics providers
- Legal authorities (only when required)
We do not sell your personal data to third parties.
4. Cookies and Tracking
Kendikart uses cookies to:
- Keep you logged in
- Improve website performance
- Track usage for analytics
You can disable cookies in your browser settings, though some features may not work properly.
5. Security
We apply industry-standard security measures (SSL encryption, access restrictions, etc.) to protect your personal data.
6. Your Rights
You may:
- Access or edit your personal data
- Request data deletion
- Withdraw consent for marketing
- Contact us at support@kendikart.com to exercise your rights
7. Changes to This Policy
We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.